Stacy Kelly
Client Services Manager
Ms. Kelly is responsible for coordinating and overseeing system implementations for new clients and the installation of additional services for existing clients. She acts as a single point of contact between GTESS clients and its internal departments, ensuring customer quality and satisfaction during system implementations and throughout the operational relationship. On a day-to-day basis, Ms. Kelly researches and resolves issues for her clients and works closely with members of client organizations to assure they maximize the value of the GTESS front-end solution. Ms. Kelly has been with GTESS since 2000. Prior to GTESS, she worked in progressively responsible positions for 13 years at Blue Cross and Blue Shield of Texas. In that organization, she held positions of Benefit Coding Analyst, Claims Department Supervisor and Unit Leader. Ms. Kelly attended Grayson County Community College in Denison, Texas.
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